Effective Date: 16 June 2024

At Customers Now Club PMA (referred to as the "Association," "agency," "we," "us," or "our") is committed to protecting the privacy of its members and ensuring the security of their personal information. This Privacy Policy outlines how we collect, use, and protect your data as a member of our association or visitor to one of our websites.

1. Information We Collect:

As a private member association, we may collect the following types of personal information from our members or visitors:

Names, Business Names, Membership ID numbers, Contact information, including email addresses, and phone numbers, Mailing addresses, Membership history and records, Website usage data, and similar information based on behavior and other factors. 

2. How We Collect Information:We collect member information through:

Membership application forms, Member communications, such as emails and phone calls, Membership renewals and updates, Forms on our website, on any advertisements, social media interactions, and third-party sources.

3. Why We Collect Your Information: We collect and use your data for the following purposes:

- To maintain accurate membership records

- To communicate with you, our members & visitors

- To provide membership services and benefits

- To provide and improve our marketing services

- To send marketing materials and updates

- To analyze website usage and trends

4. Sharing Your Information:

We may share member information within the Association for administrative and operational purposes. Additionally, we may share information with trusted service providers to fulfill our association's functions, such as payment processors and marketing partners, where appropriate and in accordance with member goals.

Third-Party Disclosure:

We care about you and your privacy, so we will never sell, trade, or otherwise transfer your personally identifiable information to outside parties.

5. Data Security:

We take data security seriously!  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.  Access to member/visitor data is limited to authorized personnel only.

6. Data Retention:

We retain member information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Members/visitors may request their data to be updated or deleted by contacting us at [email protected].

7. Member Rights:

Members have rights concerning their data, including the right to access, correct, delete, or restrict its use. Members can also update their communication preferences and consent to receive association-related information.

8. Cookies and Tracking:

We may use cookies and similar technologies on our website to enhance your experience and gather website usage data. You can opt out by managing your cookie preferences through your browser settings.

9. Updates to Privacy Policy:

This Privacy Policy may be updated periodically to reflect changes in our practices. The date of the latest revision will be noted at the top of the policy. Changes are effective immediately unless otherwise noted.

10. Children Online Privacy Protection Act (COPPA)

We do not specifically market to children under the age of 13. Membership is limited to adults.

11a. CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:Send information, respond to inquiries, and/or other requests or questions. To be in accordance with CANSPAM, we agree to the following:

- We will NOT use false, or misleading subjects or email addresses

- Identify the message as an advertisement in some reasonable way

- Include the physical address of our business or site headquarters

- Monitor third party email marketing services for compliance, if one is used

- Honor opt-out/unsubscribe requests quickly

- Allow users to unsubscribe by using the link at the bottom of each email

11b. We're not here to harass or hassle: 

If at any time you would like to unsubscribe from receiving future emails or any messages from us, you can email us at [email protected] or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

12.  HIPAA Privacy Policy

General HIPAA Statement:

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. We provide electronic messaging and related technology services to and on behalf of health care providers for potential health care customers. When these potential customers submit individually identifiable health information to us, including their name, contact information, and potential health concerns, it is expected that we will possess such individually identifiable health information that may be protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Furthermore, by submitting this potentially protected health information (PHI) to Customers Now Club, they agree that Customers Now Club may share such PHI with the specific health care provider from which they are seeking potential care, treatment, and education regarding a potential health concern In compliance with HIPAA, the HIPAA Privacy Regulations, and the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), We do not use or further disclose PHI other than as expressly permitted; does not sell, trade, or otherwise transfer to outside parties their PHI; keeps their PHI stored in secured networks and is only accessible by Customers Now Club agents, who have special access to such systems; furthermore, all sensitive and/or credit information you submit is encrypted via Secure Socket Layer (SSL) technology. 

As our service is a partnership between Customers Now Club and our members in which we must share PHI for customers received directly by our team as well as customer lists provided by our members, all members, as well as any agents, including subcontractors, will agree to the same restrictions and conditions of confidentiality; and, shall make every reasonable effort to limit the use and/or disclosure of PHI to the minimum amount of information necessary as required by the medical provider to accomplish the intended purpose of the use or disclosure. 

11. Contact Us:

For any inquiries, requests, or concerns regarding Customers Now Club's privacy policies, please contact us at [email protected] or at (833) 741-0707.

By becoming a member, or using this website, you agree to the terms of this Privacy Policy.